Effective Date: March 3rd, 2026
At Phone Plus Computer Repair, we take your privacy seriously. This policy outlines how we handle the information you provide when visiting our website or using our repair services in Plant City and Dade City, FL. By continuing to interact with our business, you agree to the practices described below.
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA Phone Plus Computer Repair ("we," "us," or "our") DOES NOT provide customer opt-in information, including phone numbers and consent records, to other organizations for marketing, promotional, or unrelated purposes. All text messaging originator opt-in data is kept strictly confidential.
We collect different types of information to deliver the best repair experience and maintain smooth operations:
Personal Information: Name, email address, phone number, and physical address. We also maintain opt-in records and timestamps for all communication channels (SMS, email, etc.).
Device-Specific Details: To process repairs, we log your device’s make, model, IMEI, serial number, and known issues.
Non-Personal Information: IP address, browser type, device OS, and website usage patterns captured via cookies and analytics.
Customer Communication: Records of inquiries, messages exchanged (email, phone, or chat), and service history.
The data we gather helps us provide better service and ensure efficiency:
To manage repair requests and provide status updates.
To respond to inquiries, feedback, and technical support needs.
To improve the usability of our website and customer interactions.
To meet legal obligations and prevent misuse or fraud.
To maintain records of your communication preferences and consent.
We do not provide your personal information for marketing or promotional purposes.
Text Message Program Terms & Conditions: By opting into our SMS messaging services, you agree to receive messages related to our services, including appointment reminders, repair updates, and customer support.
Opt-In & Consent: You will only receive messages if you have explicitly opted in. We maintain timestamped records of all opt-in actions.
Opt-Out Instructions: You can cancel SMS notifications at any time by replying "STOP". You will receive a final confirmation message, and no further messages will be sent unless you opt in again.
Help & Support: Reply "HELP" for assistance or contact us at phonepcr@gmail.com or +1 (352) 760-8008.
Carrier Information: Standard message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
SMS Data Protection Statement: No mobile information will be provided to other organizations for marketing or promotional purposes. Information may be provided to support service providers, such as customer service. All other communication categories exclude text messaging originator opt-in data and consent; this information will remain private.
Your data is treated with strict confidentiality. We do not use your personal information for marketing purposes without your consent. We may provide information in the following limited situations:
Service Support Providers: We may work with trusted support providers to help deliver our services (e.g., payment processing or technical support). These providers are bound to use your information only to assist in providing services.
Legal Requirements: We may respond to requests required by law, court orders, or in cases involving safety, fraud, or protection of our rights.
Business Changes: If Phone Plus Computer Repair undergoes a business transition (merger or ownership change), your data remains protected under the terms of this policy.
Note: All handling excludes text messaging originator opt-in data and consent; this information will remain private.
We implement appropriate technical and organizational security measures to protect your personal information:
Encryption of sensitive data and secure access controls.
Regular security updates and employee training on data protection.
While no method of digital storage is 100% secure, we make commercially reasonable efforts to safeguard your information.
Depending on your location, you may have the right to:
View, update, or delete the personal data we hold about you.
Opt-out of marketing emails or SMS messages (reply "STOP").
Withdraw consent at any time for future communications.
Phone Plus Computer Repair’s services are intended for adults. We do not knowingly collect personal information from children under 16. If you believe a minor has submitted data to us, please notify us immediately for removal.
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Phone Plus Computer Repair
Plant City Location: 2803 James L Redman Pkwy #4, Plant City, FL 33566 Phone: (813) 588-9989
Dade City Location: 12307 US-301, Dade City, FL 33525 Phone: (352) 760-8008
Email: phonepcr@gmail.com
